Editorial enquiries · Corrections · Website issues

Contact GhanaPlaybook

Contact us about information published on GhanaPlaybook, a correction or a problem using the website.

Including the relevant page address and a clear description helps identify what needs attention.

Contact email

For website and editorial enquiries, write to:

[email protected]

Use a descriptive subject, such as the page name followed by “correction”, “question” or “website issue”.

To learn more about the project and its role, visit About GhanaPlaybook.

What you can contact us about

Editorial questions

Ask about an explanation, comparison criterion or term used in one of our guides. Include the passage or heading you are referring to.

Corrections

Report an inaccurate figure, outdated condition or unclear statement. Include the relevant source when available.

Website problems

Report broken links, unreadable text, missing images or mobile layout issues. Describe the page and the action that caused the problem.

Business enquiries

Identify your organisation and explain the purpose of the enquiry. Sending material does not guarantee publication or editorial approval.

What to include in your message

  • Page address: the full URL of the material or feature concerned.
  • Issue: a short explanation of what appears incorrect or does not work.
  • Context: the heading, quoted sentence or steps needed to reproduce the issue.
  • Supporting information: a source or screenshot, if useful and free of sensitive details.

For a display problem, include the device type and browser if you know them. You do not need to provide a device identifier or account credentials.

If a screenshot contains personal or payment information, crop or hide those details before sending it.

Bookmaker accounts and payment questions

GhanaPlaybook is an information website. We do not operate bookmaker accounts, hold balances, process payments or settle wagers.

For verification, deposits, withdrawals, bonus eligibility or a disputed game result, contact the operator through its verified support channel. Keep the relevant transaction reference for that conversation.

Our withdrawals and payment problems guide can help you organise an enquiry. It does not replace the operator’s account support.

Do not send GhanaPlaybook identity documents or private account records to request a withdrawal or verification review.

Keep sensitive information private

Never include passwords, Mobile Money PINs, one-time codes, complete card numbers or card security codes in an editorial message.

A correction report usually needs only the page address, the issue and a suitable public source. Remove unrelated names, balances and transaction details from screenshots.

No editorial enquiry requires you to make a deposit, place a bet or provide remote access to your device.

Gambling restrictions and support

If you want a time-out or self-exclusion, contact the operator directly through its responsible gambling settings or verified support. An email to GhanaPlaybook does not activate an account restriction.

Our Responsible Gambling guide explains practical steps for restricting account, device and payment access.

This editorial inbox is not an emergency service or a substitute for professional support.

18+ only. GhanaPlaybook publishes information and cannot access or manage your bookmaker or payment accounts.