Privacy Policy

Scope of this policy

This policy applies to information handled in connection with ghanaplaybook.com and messages sent to its contact email.

GhanaPlaybook is an information website. Bookmaker registrations, player verification, gambling balances and payment transactions are handled by the relevant external operator or provider.

For more about the project, read About GhanaPlaybook.

Information you provide

If you email us, the information received can include your email address, the name shown by your email service, your message and any attachments you choose to send.

We use this information to understand the enquiry, respond where appropriate, investigate reported website issues and assess editorial corrections.

Providing an enquiry is voluntary. If you do not provide enough information to identify the issue or a way to reply, we may be unable to respond meaningfully.

Keep sensitive information out of messages

Please do not send passwords, Mobile Money PINs, one-time codes, complete card details or identity documents. These are not needed for an editorial enquiry.

Before sending a screenshot, hide unrelated names, balances, account identifiers and payment information.

Cookies, browser storage and analytics

Cookies and similar technologies can support website functions, security and saved preferences. Their presence and behaviour depend on the features and services operating during your visit.

The website includes a Cloudflare Insights script. Technical measurement tools can help assess page delivery, loading performance and errors. This should not be interpreted as a statement that all website processing uses cookies.

Your browser choices

You can inspect, restrict or delete cookies and site storage through your browser settings. Restricting storage or scripts can affect some website functions.

Where a service presents a consent or preference control, use that control to manage the available choices. Deleting browser storage does not automatically delete contact emails or records already held by a service provider.

Cloudflare service information: cloudflare.com and developers.cloudflare.com. The provider’s documentation explains its individual services and measurement practices.

Affiliate links and external websites

Some links on GhanaPlaybook use affiliate tracking and may pass through a redirect service before reaching an operator.

Following these links can allow the tracking service or destination to process technical request information and referral identifiers. Their own technologies and privacy notices govern the information they collect.

If you register, submit identification or make a payment on another website, you provide that information to the external service rather than to GhanaPlaybook through the article.

Read our Editorial Policy & Affiliate Disclosure for the commercial context of partner links.

Retention and security

Information should be retained only for as long as reasonably needed for its purpose, including handling correspondence, investigating issues, maintaining security and meeting applicable obligations.

Retention can differ between email correspondence, technical records and provider-managed backups. There is no single period that applies to every category.

Access to correspondence should be limited to people and services that need it for the relevant task. No method of internet transmission or storage can be guaranteed completely secure, so avoid sending unnecessary sensitive information.

Privacy questions and requests

Subject to applicable law, you can ask about personal information held in connection with your interaction with GhanaPlaybook, request correction of inaccurate information or ask for deletion or other restrictions where available.

Explain the request and identify the relevant correspondence or interaction. We may need proportionate information to verify that the request concerns you. Do not send identity documents unless a suitable verification method has been agreed.

Some information may need to be retained for legal, security or record-keeping reasons. Where a request concerns an external operator or payment provider, contact that organisation directly.

You can also raise data protection concerns with the relevant supervisory authority. In Ghana, official information is available from the Data Protection Commission at dpc.gov.gh.

Changes to this policy

This policy may be updated when website features, services or information-handling practices change. The version published on this page explains the scope of the current notice.

If you have a question about a change or an earlier interaction, include the relevant date when contacting us.

Contact for privacy enquiries

Send privacy questions and requests to:

Use “Privacy enquiry” in the subject and describe the information or interaction concerned.

For general editorial questions and correction reports, see our Contact page.